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Email FAQs to:
To receive the below FAQs by Email, click the checkbox next to each faq group. To receive specific FAQ questions check the box to its left.
3S Accounting
Frequently asked questions about the installation and use of 3S Accounting.
Does 3S work with Windows Vista?
Executive Accounting
Frequently asked questions about the installation and use of Executive Accounting.
Does Executive Accounting work with Windows Vista?
I am getting the ERROR - "Class not registered. Please reboot your machine for software to run correctly." I've rebooted and I am still getting this error. What do I do now?
How do I contact technical support?
Is Executive compatible with Windows XP Pro?
Is Executive compatible with Windows XP Home?
How do I delete a line in the invoice/order entry option?
How do I save and restore my data?
Why, when adding a transaction using the general journal entries option the system displays a "transaction is out of balance" message?
The system will not allow me to print, why?
How do I create a supplier?
How do I create a client?
Can the system be modified to handle US sales taxes?
Can the system be modified to handle VAT?
How do I add a product in the Maintenance of products option?
How do I change the default currency?
Powerpak Accounting & Inventory Management
Frequently asked questions about the installation and use of Powerpak Accounting & Inventory Management.
Does Powerpak work with Windows Vista?
I am getting the ERROR - "Class not registered. Please reboot your machine for software to run correctly." I've rebooted and I am still getting this error. What do I do now?
How do I contact technical support?
Is Powerpak compatible with Windows XP Pro?
Is Powerpak compatible with Windows XP Home?
How do I delete a line in the invoice/order entry option?
How do I save and restore my data?
Why, when adding a transaction using the general journal entries option the system displays a "transaction is out of balance" message?
The system will not allow me to print, why?
How do I create a supplier?
How do I create a client?
Can the system be modified to handle US sales taxes?
Can the system be modified to handle VAT?
How do I add a product in the Maintenance of products option?
How do I change the default currency?
Payroll
Frequently asked questions about the installation and use of the Canadian Payroll, CCQ Payroll, Direct Deposit and Electronic T4/Releve 1 modules.
I have installed the payroll module but the options are greyed out, what do I do now?
Can the payroll modules be used in countries other than Canada?
Job Costing
Frequently asked questions about the installation and use of the Job cost module.
I have installed the job cost module but the options are greyed out, what do I do now?
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